Confirming your order…
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You're in.
Payment received and locked in. We'll be in touch within the next business day with your project brief and the next steps.
no calls, no chasing — promise.
Your order
Order #SP-XXXX
Paid in full · Stripe receipt emailed
Check your inbox.
We've sent your receipt and a brief link to your email. The brief takes about 10 minutes — fill it in when it suits you.
What happens now.
— Right now
Receipt + brief sent.
A receipt and your project brief link are in your inbox. Reply any time — a real person reads every message.
— Within the hour
A short hello from us.
You'll get a personal reply confirming we've got everything and outlining what we need from you.
— Next business day
Kickoff brief reviewed.
Once you send through the brief, we'll review and confirm scope, timeline, and start date. Nothing surprising — exactly what you bought.
— Then 2–7 weeks
Your site gets built.
Designs first, then build, then launch. You'll see progress along the way and own everything from day one.
Need to reach us?
Just reply to your receipt email, or send us a fresh one. We answer within one business day.
design@subpixel.com.au →